Not sure if your case qualifies? Here’s what AFCA can help with.
Your insurer denied your claim
and you believe it’s unfair
You experienced unreasonable delays or poor communication
You received a payout that seems too low
Your insurer didn’t follow proper process or obligations
You’re confused by fine print or complex policy terms
You’ve tried to resolve it with the insurer but got nowhere
Start Your Claim - $0
Submit your documents and get expert support right away.
We Work Your Case – Still $0
Our team and tools push your claim forward — with updates at every step.
You Get Paid – Then We Do
Once your claim is settled, we take a small, agreed-upon percentage.
Resolution or Escalation
Most cases are resolved through mediation. If not, AFCA may issue a binding decision.
Level 4, 110 George Street
Parramatta NSW 2150
info@claimstream.com.au
Frequently asked questions